(1) All purchases from QW-AutoParts are accompanied by complimentary shipping.
(2) Upon confirmation of your complete payment, we will proceed with processing and dispatching your orders within one business day.
(3) Please note that the estimated delivery time for your order may range from 5 to 7 days due to varying delivery locations. This is a broad estimate and the actual delivery times may vary.
(4) In the interest of security, we only ship to PayPal Confirmed addresses (the shipping address provided at checkout must correspond with your credit card billing address.) If you wish to have your item shipped to an address that differs from your billing address, please contact us via . Please be aware that items not received due to an incorrect address registered on PayPal are not eligible for our refund or replacement policy. Thank you for your understanding.
(1) Customers are granted the right to return the product within a span of 30 days following its receipt. The product to be returned must be in its original state, inclusive of all accessories, literature, and the factory carton it was delivered in. Unless the product is found to be defective, the expenses related to shipping and handling will not be subject to a refund.
(2) In the event that the product is defective, the return shipping cost will be credited back to the buyer’s PayPal account once the defect has been verified. For all returned items that are not defective, the buyer is responsible for the return shipping costs and logistics. A request for an RMA number must be made to us within 30 days of receiving the item. Returns without an RMA number will be declined and returned to the sender. Thank you for your understanding.
(1) Our business hours are fromMonday to Friday, 9:00AM - 5:00PM PST. Please note that communication received during the weekend may experience a delay in response.
(2) If you have any problems with the product or our service, please contact us before you leave a negative response.Our customer service team is committed to promptly addressing and resolving your concerns. Thank you for your understanding and cooperation.
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On Jun 24, 2024 at 21:38:03 PDT, seller added the following information:On Aug 6, 2024 at 16:48:27 PDT, seller added the following information: