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We strive to create a competitive marketplace with the items that are for sale. In order to clearly document any imperfections, each item is described and photographed to the best of our ability. Please understand, many of the items we provide are 40+ years old. The two main core values that we adhere to are that of exceptional customer service and communication. If you have any questions or an issue with the item, please feel free to message us, ideally before making a purchase. Messages are almost always responded to in less than 24 hours, but may take an additional day if supplementary research is required. All we ask is to be patient and respectful, regardless of the reason for contacting us. Leaving a neutral/negative response, disputing the payment, and/or opening an case before messaging us, will result in an immediate block of the account and you will be unable to purchase items from us in the future. Decisive measures will be taken to ensure the response is removed and the case is closed in our favor. Though it is extremely rare, after extensive research, we reserve the ability to cancel any transaction should we find evidence to suggest suspicious activity or fraud. By purchasing this item, you have read, understood, and agreed to everything that is written here, per ’s description policy.
Many of our used parts have been in storage for many years. Used parts are just that, used. The parts come from a plethora of places; some came from working cars, some from salvaged cars, and others from lots. Various parts and components, such as but not limited to: electrical parts and mechanical parts, which are difficult to test. Due to the nature of electrical parts, there is a strict no return policy on any electrical part or parts that contain electrical components. We do our best to notate any part that has not been tested in the description above this. New parts may occasionally be out of stock, in which case we will notify you and issue a complete refund of the item. We sincerely apologize in advance for the inconvenience this may cause. We do our best to keep inventory stocked and accurate. If you have any questions with regards to availability, compatibility with a year and model, or anything else, please feel free to message us, ideally before purchasing. We do our best to list all compatible years and models for parts. We highly recommended to double check, with multiple sources, whether a part will fit your model and year car before purchasing.
We do our best to keep shipping costs as low as possible. Many of our smaller items offer free domestic shipping. However, please understand that sometimes due to package size and/or weight, shipping fees can be quite high. This is out of our control and we always try to find the most afFordable solution. If you are purchasing multiple items and would like combined shipping and/or would like to use a preferred carrier for any reasons, please contact us before making a purchase and we will do our best to accommodate you. All International shipments will have a shipping charge associated with them. We are NOT responsible for any custom fees, import taxes, or other charges in regards to your country’s regulations. Any packages being held by custom officials (both domestic and international) that are not claimed, will be automatically returned to us, per carrier policy. All items are shipped with USPS, FedEx, or UPS within one business day, five days a week, Monday-Friday. We strive to package all items very well with proper materials to ensure there is no damage in transit. Any damage in transit is reported to the proper authorities for an investigation. It is the buyer’s responsibility to ensure that the address on file, at the time of purchase, is correct. If the item is returned to us due to an incorrect address, you will be notified and refunded. Once the item is in transit, it is out of our control and there is very little we can do to assist you. We recommend checking with your local post office and custom officials before contacting us.
We offer returns as a courtesy and understand that sometimes parts don’t work or meet expectations. All we ask is that you offer us the same understanding and the chance to assist you in providing a solution. We ask that you message us BEFORE opening a case, so that we can provide proper instructions. Return shipping cost is the buyer’s responsibility. All issues require VALID proof, per Policy. This means clear photos/video(s) that unquestionably document the issue. Unclear or questionable proof, as well as poor reasoning or communication, in an effort to scam or “fish” will result in no solution. Any “defect” on new/sealed items is impossible to account for (since the item is sealed) and is covered by the manufacturer of the product. We areNOTresponsible for user error and it is the buyer’s prerogative to research any issueBEFOREcontacting us. Partial refunds willNOTbe given under any circumstance. Returns must be the EXACT SAME part purchased and be returned in the EXACT SAME condition. We document every part before shipment and know when a different item is returned. Thank you for your understanding.