Master / Visa / Amex / Discover / PaypalCredit Card : ( Monday-Friday 8:00AM-5:00PM *** Pacific Standard Time *** )
Please read below for our hours of operation in your local area before contacting us by phone. During after hours please leave a message and one representative will contact you the the following business day.Hours of Operation:
9:00AM-5:00PM PACIFIC STANDARD TIME
10:00AM-6:00PM MOUNTAIN STANDARD TIME
11:00AM-7:00PM CENTRAL STANDARD TIME
12:00AM-8:00PM EASTERN STANDARD TIME
Return and Exchanges (CASES) PLEASE DO NOT OPEN CASES BEFORE CONTACTING US. WE VALUE ALL OF OUR CUSTOMERS, AND WOULD LIKE THE OPPORTUNITY TO ASSIST YOU. WE AREN'T THE DELIVERY AGENTS (I.E. UPS, USPS, FEDEX, ETC), BUT WE'LL MAKE SURE WE WILL MAKE IT RIGHT FOR YOU PROVIDED YOU FOLLOW THE DIRECTIONS BELOW FOR RECEIPT INSTRUCTIONS. THANK YOU
IMPORTANT READ CAREFULLY!!! If item arrives damaged, MUST WRITE "DAMAGED" on the Delivery Receipt, so we can get the insurance to cover the damage item. Remain Neutral and DO NOT take sides on who's ERROR it was that the part is damaged. If the Shipping carrier is willing to ship our part then it must be packaged properly for their shipping standards!!! An investigation will determine who is at fault for the damaged product. Notify us Immediately after signing damage and refusing the freight. If the box is crushed in any way, pls Mark "BOX NOT INTACT". If you refuse the part, and there is no damage to the part after investigation, you will be responsible for shipping to and from your location of the merchandise.
We offer a Limited Warranty for this item. We allow buyers to return the unused item for a REFUND of item price ( Shipping, handling and insurance fees are non refundable ). If Item is damaged / defective on arrival, please report the item to us within 24-48 hours of receiving the damaged / defective product, so we can issue an exchange (We will cover all the shipping cost if the item is damaged /defective).
We need your help and full support to keep our store running. Once your item arrives in satisfactory condition, please leave positive response to show your support for us. It is very important and we will do the same for your account. Therefore if there are any issues please contact us prior to leaving response -OR- opening a case. We would like the opportunity to resolve any and all issues that you may have and make it right for you. If for any reason you are not satisfied with the transaction, please kindly let us know by contacting us through message not by opening a case. Thank you and Happy offerding!