Contact Info
Problems with your purchase.. please contact us via the message center and let us try to work itout with you. We have a long history of experience in this industry.Damaged Product
If the product is damaged in shipping please send pictures within 24 hours and we can start theprocess of filing a claim and get a replacement out to you. Returns
When returning products to us provide: Item Number Buyer ID Your Address Reason forReturn and provide Tracking. We only offer refunds if the return is received within the first 30days. Any returns after the 30 day period will be replacement only. Buyer responsible for allreturn shipping costs. Seller assumes no liability for labor, return cost, or any other fees.Issues with Order
If you get an item "that isn’t as described" please be clear in stating what is different about thelisting and the product you received, only buyer knows what they are replacing. To assureproper fitment please matchup numbers from your equipment to the reference numbers weprovide. DO NOT purchase based on “looks same”.Pictures
Pictures are NOT always of the exact product. Sometimes an OEM picture may be used or adifferent color. The purpose of the picture is to provide you with the style and specs of theproduct. If you aren’t sure if the pulley is included please confirm prior to purchasing. If one ofour products is OEM we state it as such in the PART BRAND section of item specifics. If youaren’t sure please ask prior to purchasing. Warranty
Most of the returns we get either are 100% functional products, before returning pleaseattempt to troubleshoot. There is a 1 year warranty from the date of purchase. We will replaceonly one time in that year. Buyer pays return shipping beyond 30 days from date of purchase.Seller assumes no liability for any costs incurred after delivery of initial shipment. Shipping Times
Shipping times on are estimates. We ship from multiple locations and generally ourproduct arrives faster than the estimated times, however, on occasion that won’t be the case.We ship our orders up until 2 pm central standard time We do not ship product onweekends or holidays.