Fisker’s readying a new customer support program, prepares to relaunch
Remember Fisker Automotive? The ill-fated start-up of luxury plug-in hybrid automobiles, beginning with the 2012 Fisker Karma?
Well, they might just be making a comeback as the automaker officially announced to be establishing a new customer support program for all current owners of the Fisker.
As a part of the new roll-out with the 15 authorized providers in the United States and Canada, Fisker’s new program grants owners up to $2,000 worth of parts and labor, free of charge. Original owners are also entitles to an additional $2,000 in parts and $1,000 for labor, which is a solid piece of mind, given the Karma’s known high-fire risk.
The program should remain active until January of 2016 or until the funds are depleted.
No word on what Fisker has planned for the future, but all we know is the automaker is still in the midst of being restructured after being bought by Chinese auto-parts giant, Wanxiang Group last year.
Check out the press release after the jump.
Fisker Automotive Announces Customer Support Program for All Karma Owners
COSTA MESA, CA–(Marketwired – May 4, 2015) – Fisker Automotive, an automaker based in Costa Mesa, California, today announced the Customer Support Program (CSP) that provides current owners of its Fisker Karma automobile with parts and service assistance.
“We are very excited to announce this program. It’s powerful evidence of our new management team’s commitment to provide support for our loyal and dedicated Karma owners around the world,” said Jim Taylor, Chief Marketing Officer, Fisker Automotive and Technology Group, LLC.
With this program, the company has identified authorized CSP providers for Karma parts and service.
For current owners of the Fisker Karma, the CSP centers will provide parts and labor for covered repairs free of charge up to $2,000.
Original owners of the Karma are entitled to additional CSP benefits of $2,000 for parts and $1,000 for labor for covered repairs above and beyond the Owners CSP benefits.
The Fisker Karma parts inventory can now provide an OEM replacement for most any part a Karma might need for its appearance, safety and proper operation.
The CSP Program will remain in place until January 31, 2016 or until the reserved CSP funds have been depleted.
Karma owners are encouraged to register on TheNewFisker.com website to make sure they are first to receive notification of future updates and other news. The Customer Service Line at 844.276.3589 is available for any questions or concerns. Owners outside the U.S. are requested to use the contact resources at www.thenewfisker.com.
“We are back! And this Customer Support Program is just the beginning,” says Taylor. “During the years ahead, we will engage in an active relationship with owners of the Fisker Karma as well as future owners of our unique and innovative vehicles to come.”