Toyota gets more runaway complaints than rivals, Edmunds says

A recent study by Edmunds shows that in the past five years, no automaker has been the focus of more unintended acceleration complaints than Toyota Motor Corp. With 532 relevant complaints involving “05 model year vehicles and later, Toyota came in with 57% more than the second place manufacturer, which was Ford Motor Co. with 339.

This studies calls to question Toyota”s claim that it has been unfairly singled out and that this is an issue that the entire industry faces. Execs at Toyota have also invoked other Edmunds studies to demonstrate their superior ranking of overall safety.

When the study is analyzed on a complaints-per-sale basis, Toyota still leads the pack, and almost by the same margin. Their 4.81 complaints per 100,000 U.S. vehicles sold is 54% greater than that of Ford”s, which is 3.12.

There have been over 2,500 complaints of unintended acceleration involving Toyota vehicles over the past decade, and company spokesman Brian Lyons said that there are many things which can cause such complaints, and nearly all major manufacturers have been the focus of such complaints.

– By: Stephen Calogera

Source: Automotive News (Subscription Required)