In a move preemptive to Wednesday”s Congressional hearings, ToMoCo”s president, Akio Toyoda, has laid out a detailed plan to restore quality and consumer trust to the Toyota family of vehicles. Toyoda has come under fire as of late for his conspicuous silence regarding the recalls, but the grandson of the company”s founder has claimed personal responsibility and vows to get the company back on track.
In a letter printed in today”s Washington Post, Toyoda wrote: “You have my commitment that Toyota will revitalize the simple but powerful principle that has guided us for 50 years: Toyota will build the highest-quality, safest and most reliable automobiles in the world.”
Toyoda laid out a five-pronged approach to revitalize the company including a top-to-bottom review of the company”s operations, an external safety advisory panel, aggressive investigation of the complaints related to the recalls, institute a plan to better share quality and safety information across global operations, and increased outreach to government safety agencies.
– By: Stephen Calogera
Source: Auto Observer