While everyone is raving about Toyota being the most reliable car in the world, Toyota is fearing the loss of that status. Recently in a reliability survey conducted by Warranty Direct, Toyota held spot number three, below Honda and Mazda. The survey was based on 450,000 cars from 33 automakers and showed which cars suffered the least mechanical faults. Now an internal study is showing that Toyota is concerned that a rise in recalls and customer service campaigns could hold back growth.
A chart showed that recalls rose dramatically for Toyota in 2005 and 2006. “Design issues” was the main cause for this due to a “high project workload.” Toyota had not comment on the report and said the report is a “planning document” that looks at challenges for Toyota in the next five years.
Many analysts have been picking on Toyota since its been predicted on passing GM as the number 1 automaker in the world.
Source: Detroit Free Press
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