After some horrible reviews from the media and many complaints from customers on the slow performance of the MyFord Touch and MyLincoln system, FoMoCo and Microsoft engineers have added some huge improvements to the system. “SYNC has put us in a unique position to change customer expectations for their ownership experience,” said Derrick Kuzak, group [...]
The Ford SYNC system is now available on more than 4 million vehicles on the road. The feature is available either as an option or standard equipment on every new Ford model sold in North America. Ford now says that it will go ahead and offer the SYNC system as standard equipment on the new [...]
The Microsoft powered Ford Sync system has made its way into a million vehicles this year, putting the overall Sync-equipped vehicles sales at 4 million. Sync will be launched globally this year, and is projected to hit 9 million consumers by 2015. The technology was intergraded back in 2007 and has since seen upgrades such [...]
Okay – it’s no joke that FoMoCo’s MyFord Touch infotainment touch sensitive system was a total failure for the automaker. The glitches in the system even ended up hurting the way the company’s vehicles were recommended by Consumer Reports. Well, Ford heard the complaints of the media and its customers and is unveiling a new [...]
Ford will become the first automaker to allow parents to block phone calls and text messages on their teens phones while driving. The new technology, known as MyKey Do Not Disturb, will launch on the new Ford Explorer in 2012. Does that means parents will have to buy a Ford Explorer for their teen? Probably [...]
According to Ford technology spokesman Alan Hall, FoMoCo plans on integrating a new feature into the SYNC infotainment system that will read out text messages for drivers. Known as the Message Access Profile or MAP, the applications will work with smartphones and can be accessed from the steering wheel. The driver of a vehicle can [...]
Watch out OnStar, Ford Motor Co. has just announced that it is enhancing its SYNC experience by adding Operator Assist, a new free service that allows users to connect with a live operator. The feature is standard with SYNC services. Customers driving SYNC Services-equipped Ford cars and trucks now can talk to live operators when seeking [...]
Ford has just announced that it will be reducing the price of their SYNC system by $100 so that a broader range of customers can equip their cars with the latest in hands-free and in-car entertainment technology. “Ford SYNC is making a difference. Our customers love it and recommend it, and our dealers want it [...]
In a move to attack General Motors’ OnStar service, Ford announced today that it is beta testing an “Operator Assist” feature for the cloud-based network of Sync services. The features will give users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directions. “Operator Assist is currently in a [...]
FoMoCo has been sued by a small technology company in Washington that claims that it developed the technology behind the Ford Sync system. A federal lawsuit by Eagle Harbor Holdings alleges that Ford infringed on seven of its patents for the technology behind the Sync connectivity system and other safety technologies in Ford vehicles by [...]
