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Return Policy:
Flash Automotive offers a30dayrefund period for all items that have not been installed,unused,do not miss
parts,hardware,instructions and in original package.
-Buyer must pay shipping andbe deducted20% restocking feesdueto his error(such as making a wrong
purchase,changing his mind and so on).
-If the buyer wants to get a refund or replacement without returning the parts,he must offer us some
pictures,videos orletterhead test paper that confirms the item is defective,or he has to ship it back to us,we will
test it afterreceivingthe item,only by confirming it is bad will we be able to offer a refund or replacement.
-As for international buyer,he must make sure the address is valid,sufficient and deliverable before shipment,if
theitem can't be delivered because of the address,we are not able to give shipping back to him but only the
item'soriginal price.
Shipping Policy:
Shipping Service: United States Postal Service (USPS) or United States Post Office(UPS)
Ship to Locations:USA & all International Destinations
Free Shipping (Domestic): To allUSA domesticstates,except APO/Military, Puerto Rico, and USA Territories.
ShippingCost: International areas,APO/Military, Puerto Rico, and USA Territories,please refer to "shipping and
payment" tab above.
Local Buyers:Can pick up items in person with E-bay invoiceat our Miami location after contacting us online.
Handling Time: 1 business days.
Warranty Policy:
Flash Automotive offersLimited Life TimeReplacement Parts Warranty.
Your purchase is covered by a Limited Life Time Replacement Parts Warranty against defects,malfunctions and
other types of failures.The warranty is effective as of the date of purchase and only covers items described in the
sale listing.
Purchaser must provide proofs to confirm the item is defective,non-working or bad,such as pictures,videos or
letterhead test paper that is from aprofessional mechanic.
Flash Automotive warrants solely to the original purchaser and only on the original car or tuck in which it was
originally installed, that is free from defects in workmanship under normal operating conditions.
We do not warrant this device for purposes other than for cars or trucks the device is designed for. The obligation ofthis warranty is limited to free replacement of the device only,and does not include the cost of removal or installation.
Payment Policy:
We accept payment through U.S.-based PayPal accounts .
Contact Us:Please contact us through message,we will try our best to help you solve all kinds of issues online,such as
tracking information delay,missing parts,wrong item,defective item,payment problem and so on.
Our hours of operation are:
Monday to Friday:8:30 am-5:00 pm EST
Saturday:9:00 am-12 am EST
We focus on providing the best customer service possible.If you have any questions,concerns,or problems,then
please contact us right away,we will respond in the order which your inquiry was received in 24 hours.
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