Most parts we sell through Motors come with a 30 Day Money Back Guarantee unless otherwise stated.
The 30 day period starts when you take possession of the part. No labor warranty is provided.
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.
No refund on deposits or unwanted special order parts or special "cut" items.
To return an item you must contact us via Message within the 30 day period to obtain a RMA number (return material authorization).
Original shipping charges and return shipping charges are not refunded.
Once you obtain an RMA number, please ship the item back to us:
Ace Auto Wreckers
1028 Long Island Ave
Deer Park, NY 11729
along with the RMA number.
ShippingDomestic Shipping: Ace Auto Wreckers ships to US addresses within the continental 48 states only via UPS ground or FEDEX Freight if applicable.
International Shipping: Ace Auto Wreckers sells some smaller sized parts to International addresses on a case by case basis. Please view the "Shipping" detail in the individual listing for confirmation and more information or send us a message through messaging.
Local Pickup: Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.
Shipping Time: All parts will be shipped within 1-2 days of purchase and a completed payment on .
Please allow 5-10 days for delivery of your part. Most areas in the continental US are within 5 days. No expedited shipping is available at this time..
If an item arrives damaged, please contact us FIRST through Message within 24 hours for instructions.
Payment PoliciesWe accept immediate payment using a credit card via PayPal only.
Sales tax will be applied to all orders shipped to the state of NY.
HelpCore Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
A Grade - The highest quality part. It is of low miles and/or exceptional condition for its age. B Grade - The second level quality part. It is of average miles and normal condition for its age. C Grade - The third level quality part. It has high miles and/or light damage. No Grade - A part that has not yet been graded.To learn more about Parts Grading click here.
Contact UsIf you have a question about a part please contact us BEFORE purchasing.
Our main contact method is by Messages. We try to answer all messages within 24 hours.
If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.
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