Most parts we sell through Motors come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided.
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items.
To return an item you must contact us THOUGH within the 30 day period to obtain a RMA number (return material authorization).
Original shipping charges and return shipping charges are not refunded.
Once you obtain an RMA number, ship the item back to Voortek Auto Parts, 508 West Washington Avenue, Fertile, Iowa,50434 along with the RMA number.
We accept immediate payment using a credit card via PayPal only.
Sales tax will be applied to all orders shipped to the state of Iowa.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
A Grade - The highest quality part. It is of low miles and/or exceptional condition for its age. B Grade - The second level quality part. It is of average miles and normal condition for its age. C Grade - The third level quality part. It has high miles and/or light damage. No Grade - A part that has not yet been graded.
To learn more about Parts Grading click here.
Contact Us
If you have a question about a part please contact us BEFORE purchasing.
Our main contact method is by email. We try to answer all emails within 24 hours, Monday - Friday, 8 AM to 5 PM Central Standard Time.
If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.
Please CONTACT ME THROUGH
We are not responsible for any re-programming that may be needed on electrical components.
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