We strive to become your trusted partner for automotive parts by delivering high quality products, service and convenience you deserve- all at competitive prices. If you are not fully satisfied with your experience or purchase, let us help you with a replacement or return!
We warrant our products to be free from defects in materials and workmanship. If you are experiencing problems due to manufacturing defects within 60 days of your purchase, we will replace and ship a new product to you free of charge!SHIPPING POLICY:
i.) All returns must be authorized by our Customer Service Department. Please contact Customer Service before sending any items back.
ii.) All returned items must be unopened and in their original packaging and must not show signs of being used, installed/mounted or contain scratches. Returned product that has violated any of the above conditions will be rejected and sent back at the discretion of Imotorsportoutlet.
iii.) FedEx shipping label will be provided to customer upon approval from our Customer Service Department.
iv.) All return items require a Return Authorization Number (RMA#), which is issued by our Customer Service Department. RMA# must be clearly written on the outside of the package.
v.) Any return item without RMA# will be rejected and a mandatory restocking fee (up to 20% of the purchasing price) will apply.
vi.) Please allow up to 3-4 business days for processing your return and exchange.
vii.) Return Processing Department will test all return items and, if there is no defect, a mandatory restocking fee (up to 20% of the purchasing price) will be charged through your method of purchase.
viii.) If the returned item is lost or stolen during transit, the replacement(s) will not be shipped before a claim approval.
ix.) The buyer will have 14 days to return the item once the return has been authorized and the RMA# issued. Imotorsportoutlet will automatically view and void any return after this period.Mon to Fri 9 a.m.-5 p.m. PT (excluding holidays) We strive for 5star service in our product quality, communication, shipping speed & rates. We know you have many choices on , and are most appreciative that you have chosen to shop with us. You can offer and purchase with confidence, as WE are not satisfied until YOU are satisfied with your purchase! If you were satisfied with the purchase, please respond with all 5-Stars! If you are not satisfied, please let us know via email us and our customer service representative will contact you as soon as possible to find out the best solution and make sure that you are satisfied with our products and service. Let's work together to make a greater community, full of great bargains and fun for all!
We are doing our best to reply every email ASAP. However we can't work 24 hours a day, some email may not be able to reply the same days. Also email sent to us on Sat, Sun and public Holidays will be reply on next business days.With over 15 years of online retail shipping experience, Imotorsportoutlet has shipped over 1 Million products to our customers worldwide. All orders are carefully picked and thoroughly inspected before the products are packaged. By partnering up with FedEx, Imotorsportoutlet offers one of the fastest shipping in the industry,arriving 1-2 days ahead of other UPS based competitors in some regions. All products with its payment cleared before 12:00PM PST will be shipped out on the same business day from our warehouse. (Weekend Orders Excluded) All tracking information will be updated within 1-2 business days. Please do not hesitate to contact us for any questions regarding product shipment. Domestic 48 States Free Shipping PR, VI, HI, AK, GU, PO Box, APO, FPO $999 Canada $999 Mexico $999 International (Exclude Canada & Mexcio) $999 [Attention]
Things To Note When Making A Payment:
1.If you pay with PayPal, we will ship to PayPal confirmed address only; if you pay with credit card, we will ship to credit card billing address only
2.Please go through our checkout to complete the transaction. Click on the "check out" button in or the link in the winning buyer notice email that we send to you after the sale ends. Your payment will not be recognized without going through checkout. Feel free to email us if you do not know what to do after winning a offer.
3.Payment is required within 7 days of the end of the sale. A payment notification will be sent after receiving the payment.
4.When you make a payment, please make sure the following information is include:
- Full Name - clear and readable
- Full and Correct Address - clear and readable
- Item number - essential, or may result in shipment delay
- Phone number - essential and helpful
5.Please make sure the correct amount and shipping address when make a payment.
Payment will be hold if we receive an insufficient amount and an email will be sent to the buyer. Item will be shipped only after all payment is cleared.
Imotorsportoutlet is not only a seller for satisfying all of your aftermarket autoparts needs, but also a service center offer professional services from pre-sales, mid-sales to after-sales. With many years of experience on Internet selling, we surpass our competition in products' quality and customer services. We are dedicated to providing great products and superior customer support through premium manufacturers and a experienced customer support team. Imotorsportoutlet offers the best quality aftermarket autoparts at an outlet price. Our products are SAE and D.O.T. compliant to FMVSS No.108; and manufactured in our state-of-the-art ISO 9002 and QS 9000 quality certified factory. We stock a full range of aftermarket projector headlights, crystal headlights, led tail lights,led tail gate bar, fog driving lights, turn signal lights, off road lights, daytime running lights and HID conversion kit. Shipping Service is one of the most important procedures for Internet transaction. Our shipping department pay up most attention when it comes to packing the item. We also has over 5 years of shipping experience with FedEx and USPS . Our Packing Quality is Guaranteed , Item Shipping is timely! Imotorsportoutlet set up a modern large warehouse and office in United States domestic. All US domestic 48 states customers are able to benifit the FREE SHIPPING services. Our experienced, professional customer service representatives offers prompt and courteous service. Best quality products, outstanding services and professional experience keep our customers coming back to Imotorsportoutlet. Imotorsportoutlet, the best choice for you vehicle! Be Seen, be different!