Item Policies
Returns are only accepted within 30days and only if a Return Merchandise Authorization (RMA) has been issued.
All returns MUST be brand new and intheir original, unopened packaging. (Item returns may be subjectto restocking fees)When shipping the item back to us, be sure torepack the items in an over-box (Original package inside another, larger box)to prevent shipping damage and preserve the original packaging. Originalpackaging is only meant to protect the products for the one trip shipment tothe customer. We are not liable for lost or damaged packages.
UPR Products reserves the right torefuse any package returned to us without authorization. Returns/Refunds areprocessed within (30) business days of receipt (not including holidays,weekends, transit time, or the day the package was delivered.)
Special order items, item hardware,rebuild kits. replacement parts, emblems,or decals cannot be returned.
If a free shipping item isreturned, the original outbound shipping will be deducted from the refund. Thecustomer is also responsible for return shipping.
If a customer refuses or is unavailable for an item, they will be charged the return shipping fee by thecarrier. If a free shipping item is refused or missed, the outbound shippingwill also be deducted from the refund.
If a customer changes an address orenters an incorrect address when placing an order, the customer is responsiblefor any address change/correction fees billed by the carrier andthe original outbound shipping fee on all free items. (We do not redirectpackages to addresses other than the billing address originally entered.
Returns are only accepted within 30 days and only if a ReturnMerchandise Authorization (RMA) has been issued.
All returns MUST be brand new and in their original, unopenedpackaging. (Item returns may be subjectto restocking fees)
UPR Products reserves the right to refuse any package returnedto us without authorization. Returns/Refunds are processed within (30) businessdays of receipt (not incl.holidays, weekends, transit time, or day package was delivered.)
Special order items, item hardware, rebuild kits. replacementparts, emblems or decals are not able to be accepted for return.
If a free shipping item is returned, the original outboundshipping will be deducted from the refund. The customer is also responsible forreturn shipping.
If a customer refuses or is not available for an item, they willbe charged the return shipping fee by the carrier. If a free shipping item isrefused or missed, the outbound shipping will also be deducted from the refund.
Changes of address or entering an incorrect address placing an order, the customer is responsiblefor any address change/correction fees billed by the carrier.