After some horrible reviews from the media and many complaints from customers on the slow performance of the MyFord Touch and MyLincoln system, FoMoCo and Microsoft engineers have added some huge improvements to the system.
“SYNC has put us in a unique position to change customer expectations for their ownership experience,” said Derrick Kuzak, group vice president for Ford Global Product Development. “As we continue to evolve the technology for launch on new products, we will incorporate improvements and new features, listening to owner feedback on a regular basis and offering upgrades to existing customers.”
While the 2013 Ford Taurus and Flex will roll out with the new upgrades, the 300,000 current owners of a Ford with the MyFord/MyLincoln system will receive an upgrade package in the mail starting this week.
The packages will include a USB flash drive with the updated software, a notification letter, detailed instructions for the 60-minute download, and an updated user guide. Navigation-equipped vehicle owners also will receive an updated SD card with all-new, updated map data. Customers can take their vehicle to a Ford or Lincoln dealer for installation of the upgrade.
If you’re looking for a video on how to upgrade your MyFord Touch or MyLincoln touch, we have one of the whole process after the jump.
– By: Omar Rana