When Toyota’s recall troubles started, President and CEO Akio Toyoda was widely criticized for not publicly addressing problems in a timely manner. Since than, Toyoda has held a press conference apologizing to Toyota customers and is now planning to visit the United States to meet with dealers, employees, suppliers and customers to get a better handle on the recall crisis.
“I’m planning to visit the United States,” Toyoda said today at a press conference where he announced a global recall of 437,000 hybrid vehicles, including the Prius and Lexus HS 250h. “Our employees in the United States, our dealers, our suppliers — each and everyone is working closely together. In my own words, I would like to explain the situation to the people concerned.”
Since last fall, Toyota has recalled more than 8.1 million vehicles due to sticky accelerator pedal issues and brake issues.
– By: Omar Rana
Source: Automotive News (Subscription Required)